International Student? Know These 4 Emergency Numbers
- hellozeroox
- Oct 8
- 6 min read
Welcome to the UK! As you settle into your new life as an international student, there's a lot to take in—new friends, new places, and maybe even a new climate. But before you get too swept up in the excitement, let’s take a moment to talk about something crucial: knowing who to call in an emergency.
It might not be the most thrilling topic, but having these emergency numbers at your fingertips could make all the difference in a tough situation. Trust us, it's worth a few minutes of your time. Let’s break down the essential numbers you need to know, plus a few extra tips to keep you safe and sound during your stay in the UK.
The Essential Emergency Numbers
999: The Go-To for All Emergencies
This is the number to dial if you’re facing a real emergency—whether you need the police, an ambulance, or the fire brigade. If something serious is happening, don’t hesitate to call 999. The operator will ask which service you need, and you'll be connected right away.
When to Call 999:
Medical Emergencies: If someone is seriously ill, injured, or their life is at risk.
Fires: If you see a fire, big or small, don’t try to handle it yourself—call for the fire brigade.
Criminal Activity: If you’re witnessing a crime in progress or feel immediately threatened, get the police involved.
Pro Tip: If you're ever in doubt about whether a situation is an emergency, it’s better to call 999 and let the professionals decide. It’s always better to be safe than sorry.
111: Non-Emergency Medical Advice
Feeling unwell but not sure if it’s serious? Call 111. This is the number for non-emergency medical advice and assistance. Whether it's a lingering cold, a strange rash, or any other health concern that doesn’t require immediate attention, the trained advisors at 111 can help.
When to Call 111:
Medical Advice: If you’re not sure whether you need to see a doctor or go to the hospital.
Health Concerns: For guidance on where to go if you need medical care but it’s not life-threatening.
Out of Hours: When your GP is closed and you need medical advice.
Pro Tip: The 111 service is available 24/7 and is free to call. It’s a great resource if you’re new to the UK healthcare system and aren’t sure where to start.
101: Non-Emergency Police Assistance
Not all police matters require an immediate response. If you need to report something like a stolen bike, property damage, or any non-urgent crime, 101 is the number to call.
When to Call 101:
Reporting a Crime: If it’s not an emergency but still needs police attention (e.g., vandalism, theft).
General Inquiries: If you need to ask the police a question or report something suspicious.
Anti-Social Behaviour: Issues like noise complaints or neighbourhood disturbances.
Pro Tip: Calling 101 is free of charge. It’s a great resource for non-urgent police matters, so don’t hesitate to use it when you need to.
112: The Alternative Emergency Number
Here’s a handy bit of information: 112 is an emergency number that works not just in the UK, but across the entire European Union and many other countries too. It functions the same as 999, so if you’re traveling or your phone is set to another country’s network, 112 is your go-to.
When to Call 112:
International Travel: If you’re in any EU country or other countries that use 112 and need emergency assistance.
Backup Option: If you can’t remember 999, 112 will do the job just as well.
Pro Tip: Save both 999 and 112 in your phone’s contacts. You never know when you might need them.
Embassy Contacts: Who to Call When You Need Extra Help
As an international student, it's also important to have your embassy’s contact details on hand. If you lose your passport, find yourself in legal trouble, or need assistance from your home country, your embassy is there to help.
Here’s a quick list of some key embassies for international students in the UK:
Country | Embassy Contact Number | Address | Website |
India | +44 20 8629 5950 | India House, Aldwych, London WC2B 4NA | |
China | +44 20 7299 4049 | 49-51 Portland Place, London W1B 1JL | |
Nigeria | +44 20 7839 1244 | Nigeria House, 9 Northumberland Ave, London WC2N 5BX | |
Singapore | +44 20 7235 8315 | 9 Wilton Crescent, Belgravia, London SW1X 8SP | |
South Korea | +44 20 7227 5500 | 60 Buckingham Gate, Westminster, London SW1E 6AJ | |
Malaysia | +44 20 7235 8033 | 52-54 Belgrave Square, Belgravia, London SW1X 8PZ |
Pro Tip: Save your embassy’s contact details in your phone as soon as you arrive. You might never need them, but it’s good to know they’re there just in case.
Additional Essential Emergency Numbers
Gas Emergencies: National Gas Helpline (0800 111 999)
Overview: If you suspect a gas leak or smell gas, it’s critical to take immediate action. The National Gas Helpline will guide you on what to do and arrange for emergency services if necessary.
When to Call 0800 111 999:
If you smell gas or suspect a leak in your home or building.
If your carbon monoxide alarm goes off.
Pro Tip: After making the call, open windows for ventilation, turn off the gas supply if safe to do so, and avoid using electrical switches or open flames.
Water Supply Emergencies: Thames Water (0800 316 9800)
Overview: If you experience a burst pipe, flooding, or no water supply, Thames Water is the number to call. They handle water supply issues in the London area and can send out emergency services to deal with the problem.
When to Call 0800 316 9800:
If you have no water supply.
If you notice a burst water main or significant leakage.
Pro Tip: Report the issue as soon as possible to prevent damage to your property and avoid any inconvenience.
Electricity Emergencies: UK Power Networks (105)
Overview: If you experience a power outage or electrical emergency, 105 connects you to your local electricity network operator. This service is free, and they can provide updates on power cuts or send out an engineer if needed.
When to Call 105:
If the power goes out in your area.
If you spot damaged power lines or electrical equipment.
Pro Tip: Keep a torch and batteries handy in case of a power outage, and never attempt to fix electrical issues yourself—always call a professional.
Non-Urgent Healthcare: Your GP
Overview: Once you’ve registered with a local General Practitioner (GP), they should be your first point of contact for non-emergency health issues. Make sure you have their phone number saved.
When to Call:
For routine check-ups, vaccinations, or if you need a prescription.
For ongoing health concerns that aren’t emergencies.
Pro Tip: Always register with a GP as soon as you arrive in the UK. This ensures you can access healthcare services when you need them.
☀️ Final Thoughts: Be Prepared, Stay Safe
Moving to a new country is an exciting adventure, but it also comes with its own set of challenges. By familiarising yourself with these emergency numbers and key contacts, you’ll be better prepared to handle any situation that comes your way.
Bonus Tip: Create a “Favourites” list in your phone with these essential numbers, so they’re always just a tap away. It’s also a good idea to share this list with your friends and housemates—they’ll appreciate having the information handy as well.
Remember, Zeroox is here to help make your transition to life in the UK as smooth and stress-free as possible. We’re always just a call or click away if you need support. Stay safe, stay informed, and enjoy your time studying in the UK!
This article is part of our series on essential information for international students in the UK.
For more in-depth guides and tips, be sure to check out our /blog/.
Disclaimer: We are just friendly bloggers sharing our opinions. The content on this blog is for informational purposes only and should not be considered as professional legal or financial advice. For any important legal or financial matters, please consult with a qualified professional. Stay informed, stay safe, and always seek expert guidance for serious matters. Cheers!
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